{"id":4266,"date":"2023-06-18T15:59:09","date_gmt":"2023-06-18T15:59:09","guid":{"rendered":"https:\/\/nilo-kilim.com\/faq"},"modified":"2026-02-23T11:00:19","modified_gmt":"2026-02-23T11:00:19","slug":"faq","status":"publish","type":"page","link":"https:\/\/nilo-kilim.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4266\" class=\"elementor elementor-4266 elementor-3447\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-732a8f7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"732a8f7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2b937c30\" data-id=\"2b937c30\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d4a52cd elementor-widget elementor-widget-heading\" data-id=\"6d4a52cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc132bb elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"dc132bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">nilo kilim<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75e2f0f2 elementor-widget elementor-widget-text-editor\" data-id=\"75e2f0f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tYou can find here the frequently asked questions about our products. If you can&#8217;t find an answer to your question, drop us a line!\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e82e4b8 elementor-widget elementor-widget-html\" data-id=\"e82e4b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style class=\"accordion-closed-on-load\">body:not(.elementor-editor-active) .elementor-widget-accordion .elementor-tab-content {\ndisplay: none!important;\n}<\/style> <script src=\"data:text\/javascript;base64,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\" defer><\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1312b76 elementor-widget elementor-widget-accordion\" data-id=\"1312b76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1991\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1991\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M1.31125 3.73439C1.07624 3.73439 0.837505 3.82564 0.658753 4.00439C0.301249 4.3619 0.301249 4.95252 0.658753 5.30939L7.34371 11.9943C7.51621 12.1668 7.75997 12.2643 7.99621 12.2643C8.23058 12.2643 8.46371 12.1793 8.64871 11.9943L15.325 5.31803C15.6988 4.96615 15.7038 4.36115 15.3463 4.00428C14.9888 3.64678 14.3981 3.64678 14.0413 4.00428L8.0088 10.0486L1.96384 4.00364C1.78509 3.82489 1.54634 3.73364 1.31135 3.73364L1.31125 3.73439Z\" fill=\"black\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><g clip-path=\"url(#clip0_2429_1482)\"><path d=\"M14.6888 12.2656C14.9238 12.2656 15.1625 12.1744 15.3412 11.9956C15.6988 11.6381 15.6988 11.0475 15.3412 10.6906L8.65629 4.00565C8.48379 3.83316 8.24003 3.73565 8.00379 3.73565C7.76942 3.73565 7.53629 3.82065 7.3513 4.00565L0.674975 10.682C0.301231 11.0338 0.296222 11.6389 0.653725 11.9957C1.01123 12.3532 1.60185 12.3532 1.95872 11.9957L7.9912 5.9514L14.0362 11.9964C14.2149 12.1751 14.4537 12.2664 14.6887 12.2664L14.6888 12.2656Z\" fill=\"black\"><\/path><\/g><defs><clipPath id=\"clip0_2429_1482\"><rect width=\"16\" height=\"16\" fill=\"white\" transform=\"translate(16 16) rotate(-180)\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is there a showroom?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1991\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1991\"><p>Yes! We have a small studio in Vienna, located at Burggasse 88, 7th district. There are no<br \/>fixed opening hours, but you can easily book an appointment \u2013 whether you\u2019d like to see<br \/>the kilims in person, get some advice, or create a custom piece in your preferred size and<br \/>colours. \u00a0<\/p><p>No pressure, no commitments \u2013 just drop by and get inspired.<\/p><p>Here\u2019s where you can book a visit: <span style=\"text-decoration: underline;\"><a href=\"https:\/\/calendly.com\/hello-nilo-kilim\" target=\"_blank\" rel=\"noopener\">Book an appointment<\/a><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1992\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1992\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M1.31125 3.73439C1.07624 3.73439 0.837505 3.82564 0.658753 4.00439C0.301249 4.3619 0.301249 4.95252 0.658753 5.30939L7.34371 11.9943C7.51621 12.1668 7.75997 12.2643 7.99621 12.2643C8.23058 12.2643 8.46371 12.1793 8.64871 11.9943L15.325 5.31803C15.6988 4.96615 15.7038 4.36115 15.3463 4.00428C14.9888 3.64678 14.3981 3.64678 14.0413 4.00428L8.0088 10.0486L1.96384 4.00364C1.78509 3.82489 1.54634 3.73364 1.31135 3.73364L1.31125 3.73439Z\" fill=\"black\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><g clip-path=\"url(#clip0_2429_1482)\"><path d=\"M14.6888 12.2656C14.9238 12.2656 15.1625 12.1744 15.3412 11.9956C15.6988 11.6381 15.6988 11.0475 15.3412 10.6906L8.65629 4.00565C8.48379 3.83316 8.24003 3.73565 8.00379 3.73565C7.76942 3.73565 7.53629 3.82065 7.3513 4.00565L0.674975 10.682C0.301231 11.0338 0.296222 11.6389 0.653725 11.9957C1.01123 12.3532 1.60185 12.3532 1.95872 11.9957L7.9912 5.9514L14.0362 11.9964C14.2149 12.1751 14.4537 12.2664 14.6887 12.2664L14.6888 12.2656Z\" fill=\"black\"><\/path><\/g><defs><clipPath id=\"clip0_2429_1482\"><rect width=\"16\" height=\"16\" fill=\"white\" transform=\"translate(16 16) rotate(-180)\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How is a kilim made? <\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1992\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1992\"><p>The kilim is a sturdy, flat-woven rug made of wool and cotton. Our kilims are produced on wooden looms using the slit weaving technique, in which dyed sheep&#8217;s wool is woven into a cotton base fabric.<\/p><p>The handwork is always visible. The kilim is not a uniform machine-made product, it does not have perfect straight lines and angles. The imperfections and irregularities of this woven carpet, the &#8220;beauty of the imperfect&#8221;, are proof of its authenticity.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1993\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1993\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M1.31125 3.73439C1.07624 3.73439 0.837505 3.82564 0.658753 4.00439C0.301249 4.3619 0.301249 4.95252 0.658753 5.30939L7.34371 11.9943C7.51621 12.1668 7.75997 12.2643 7.99621 12.2643C8.23058 12.2643 8.46371 12.1793 8.64871 11.9943L15.325 5.31803C15.6988 4.96615 15.7038 4.36115 15.3463 4.00428C14.9888 3.64678 14.3981 3.64678 14.0413 4.00428L8.0088 10.0486L1.96384 4.00364C1.78509 3.82489 1.54634 3.73364 1.31135 3.73364L1.31125 3.73439Z\" fill=\"black\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><g clip-path=\"url(#clip0_2429_1482)\"><path d=\"M14.6888 12.2656C14.9238 12.2656 15.1625 12.1744 15.3412 11.9956C15.6988 11.6381 15.6988 11.0475 15.3412 10.6906L8.65629 4.00565C8.48379 3.83316 8.24003 3.73565 8.00379 3.73565C7.76942 3.73565 7.53629 3.82065 7.3513 4.00565L0.674975 10.682C0.301231 11.0338 0.296222 11.6389 0.653725 11.9957C1.01123 12.3532 1.60185 12.3532 1.95872 11.9957L7.9912 5.9514L14.0362 11.9964C14.2149 12.1751 14.4537 12.2664 14.6887 12.2664L14.6888 12.2656Z\" fill=\"black\"><\/path><\/g><defs><clipPath id=\"clip0_2429_1482\"><rect width=\"16\" height=\"16\" fill=\"white\" transform=\"translate(16 16) rotate(-180)\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are your kilims ethically made?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1993\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1993\"><p>Our kilims are handwoven under respectful and fair conditions in Egypt. We work directly<br \/>with small, family-run weaving workshops in the Nile Delta and place great importance<br \/>on fair pay and supportive working relationships.<\/p><p>Personal contact with our weavers is important to us &#8211; many of them have been with us since the very beginning of Nilo Kilim. The designs are created through mutual exchange and build on the knowledge and experience of everyone involved. \u00a0<\/p><p>It is important to us that not only our customers are satisfied with our kilims, but also the people who make them with great skill and care. Because only under fair conditions can a product be created that is convincing in terms of quality and character.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1994\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1994\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M1.31125 3.73439C1.07624 3.73439 0.837505 3.82564 0.658753 4.00439C0.301249 4.3619 0.301249 4.95252 0.658753 5.30939L7.34371 11.9943C7.51621 12.1668 7.75997 12.2643 7.99621 12.2643C8.23058 12.2643 8.46371 12.1793 8.64871 11.9943L15.325 5.31803C15.6988 4.96615 15.7038 4.36115 15.3463 4.00428C14.9888 3.64678 14.3981 3.64678 14.0413 4.00428L8.0088 10.0486L1.96384 4.00364C1.78509 3.82489 1.54634 3.73364 1.31135 3.73364L1.31125 3.73439Z\" fill=\"black\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><g clip-path=\"url(#clip0_2429_1482)\"><path d=\"M14.6888 12.2656C14.9238 12.2656 15.1625 12.1744 15.3412 11.9956C15.6988 11.6381 15.6988 11.0475 15.3412 10.6906L8.65629 4.00565C8.48379 3.83316 8.24003 3.73565 8.00379 3.73565C7.76942 3.73565 7.53629 3.82065 7.3513 4.00565L0.674975 10.682C0.301231 11.0338 0.296222 11.6389 0.653725 11.9957C1.01123 12.3532 1.60185 12.3532 1.95872 11.9957L7.9912 5.9514L14.0362 11.9964C14.2149 12.1751 14.4537 12.2664 14.6887 12.2664L14.6888 12.2656Z\" fill=\"black\"><\/path><\/g><defs><clipPath id=\"clip0_2429_1482\"><rect width=\"16\" height=\"16\" fill=\"white\" transform=\"translate(16 16) rotate(-180)\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I return or exchange my kilim? <\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1994\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1994\"><p>We offer a full refund for undamaged goods within 14 days, you only have to pay for the return postage.<\/p><p><span style=\"text-decoration: underline;\"><strong>Important:<\/strong><\/span> Please inform us in advance by email about your return so that we are aware of it and can allocate the return shipment.<\/p><p>You have two options for returning your order:<\/p><p><span style=\"text-decoration: underline;\"><strong>By post:<\/strong><\/span><br \/>Please return the kilim to the following address:<\/p><p>Nilo Design e.U.<br \/>Burggasse 88\/2+3, 1070 Vienna<br \/>Austria<\/p><p>Please be sure to provide us with the tracking number after shipping so that we can track the return.<\/p><p><span style=\"text-decoration: underline;\"><strong>In person at the studio:<\/strong><\/span><br \/>Alternatively, you are welcome to bring the kilim directly to our studio in Vienna. Just let us know in advance.<\/p><p>Once we have received your undamaged return and inspected the goods, we will arrange for a refund to be made to the account used for the original purchase.<\/p><p>You can find more information in our <span style=\"text-decoration: underline;\"><a href=\"https:\/\/nilo-kilim.com\/en\/terms-and-conditions\/\">terms and conditions<\/a><\/span>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1995\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1995\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M1.31125 3.73439C1.07624 3.73439 0.837505 3.82564 0.658753 4.00439C0.301249 4.3619 0.301249 4.95252 0.658753 5.30939L7.34371 11.9943C7.51621 12.1668 7.75997 12.2643 7.99621 12.2643C8.23058 12.2643 8.46371 12.1793 8.64871 11.9943L15.325 5.31803C15.6988 4.96615 15.7038 4.36115 15.3463 4.00428C14.9888 3.64678 14.3981 3.64678 14.0413 4.00428L8.0088 10.0486L1.96384 4.00364C1.78509 3.82489 1.54634 3.73364 1.31135 3.73364L1.31125 3.73439Z\" fill=\"black\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><g clip-path=\"url(#clip0_2429_1482)\"><path d=\"M14.6888 12.2656C14.9238 12.2656 15.1625 12.1744 15.3412 11.9956C15.6988 11.6381 15.6988 11.0475 15.3412 10.6906L8.65629 4.00565C8.48379 3.83316 8.24003 3.73565 8.00379 3.73565C7.76942 3.73565 7.53629 3.82065 7.3513 4.00565L0.674975 10.682C0.301231 11.0338 0.296222 11.6389 0.653725 11.9957C1.01123 12.3532 1.60185 12.3532 1.95872 11.9957L7.9912 5.9514L14.0362 11.9964C14.2149 12.1751 14.4537 12.2664 14.6887 12.2664L14.6888 12.2656Z\" fill=\"black\"><\/path><\/g><defs><clipPath id=\"clip0_2429_1482\"><rect width=\"16\" height=\"16\" fill=\"white\" transform=\"translate(16 16) rotate(-180)\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do you make custom kilims?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1995\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1995\"><p>Do you have your own ideas about what your dream carpet should look like? No problem, we offer you two options:<\/p><p>Use our <span style=\"text-decoration: underline;\"><a href=\"https:\/\/konfigurator.nilo-kilim.com\/\" target=\"_blank\" rel=\"noopener\">online configurator &#8220;Kilimat&#8221;<\/a><\/span> and adapt one of our design templates to your ideas in just a few steps. Select your desired design, one of our standard formats and adjust the colours to your taste. Once you have completed your order, our weavers in Egypt can begin weaving your unique kilim by hand. If your design is not available in the configurator or you need a special size, please contact us &#8211; we will be happy to help.<\/p><p>We also offer a design service. We can work with you to design and produce a unique piece in a variety of sizes, formats and colours. The delivery time is about 6 to 8 weeks.<\/p><p>Please note: Custom rugs are excluded from exchanges and returns.<\/p><p>Almost anything is possible with us, so just write to us with your ideas and wishes and we will be happy to help.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1996\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1996\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M1.31125 3.73439C1.07624 3.73439 0.837505 3.82564 0.658753 4.00439C0.301249 4.3619 0.301249 4.95252 0.658753 5.30939L7.34371 11.9943C7.51621 12.1668 7.75997 12.2643 7.99621 12.2643C8.23058 12.2643 8.46371 12.1793 8.64871 11.9943L15.325 5.31803C15.6988 4.96615 15.7038 4.36115 15.3463 4.00428C14.9888 3.64678 14.3981 3.64678 14.0413 4.00428L8.0088 10.0486L1.96384 4.00364C1.78509 3.82489 1.54634 3.73364 1.31135 3.73364L1.31125 3.73439Z\" fill=\"black\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><g clip-path=\"url(#clip0_2429_1482)\"><path d=\"M14.6888 12.2656C14.9238 12.2656 15.1625 12.1744 15.3412 11.9956C15.6988 11.6381 15.6988 11.0475 15.3412 10.6906L8.65629 4.00565C8.48379 3.83316 8.24003 3.73565 8.00379 3.73565C7.76942 3.73565 7.53629 3.82065 7.3513 4.00565L0.674975 10.682C0.301231 11.0338 0.296222 11.6389 0.653725 11.9957C1.01123 12.3532 1.60185 12.3532 1.95872 11.9957L7.9912 5.9514L14.0362 11.9964C14.2149 12.1751 14.4537 12.2664 14.6887 12.2664L14.6888 12.2656Z\" fill=\"black\"><\/path><\/g><defs><clipPath id=\"clip0_2429_1482\"><rect width=\"16\" height=\"16\" fill=\"white\" transform=\"translate(16 16) rotate(-180)\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Need help choosing the right kilim?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1996\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1996\"><p>Yes, we are happy to advise you! If you are unsure about which design, which colors or which size suits your room, we can help you &#8211; just write to us or drop by.<\/p><p>You can also test all kilims marked as &#8220;new&#8221; in the online store directly in your home using augmented reality (AR): simply click on the link below the product photos and view the rug in 3D in your room using your cell phone camera.<\/p><p>If you&#8217;re in Vienna, feel free to visit the studio! You can see the kilims in person and even<br \/>take one home. And if it doesn&#8217;t quite fit, no worries \u2013 you have 14 days to return it.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1997\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1997\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M1.31125 3.73439C1.07624 3.73439 0.837505 3.82564 0.658753 4.00439C0.301249 4.3619 0.301249 4.95252 0.658753 5.30939L7.34371 11.9943C7.51621 12.1668 7.75997 12.2643 7.99621 12.2643C8.23058 12.2643 8.46371 12.1793 8.64871 11.9943L15.325 5.31803C15.6988 4.96615 15.7038 4.36115 15.3463 4.00428C14.9888 3.64678 14.3981 3.64678 14.0413 4.00428L8.0088 10.0486L1.96384 4.00364C1.78509 3.82489 1.54634 3.73364 1.31135 3.73364L1.31125 3.73439Z\" fill=\"black\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><g clip-path=\"url(#clip0_2429_1482)\"><path d=\"M14.6888 12.2656C14.9238 12.2656 15.1625 12.1744 15.3412 11.9956C15.6988 11.6381 15.6988 11.0475 15.3412 10.6906L8.65629 4.00565C8.48379 3.83316 8.24003 3.73565 8.00379 3.73565C7.76942 3.73565 7.53629 3.82065 7.3513 4.00565L0.674975 10.682C0.301231 11.0338 0.296222 11.6389 0.653725 11.9957C1.01123 12.3532 1.60185 12.3532 1.95872 11.9957L7.9912 5.9514L14.0362 11.9964C14.2149 12.1751 14.4537 12.2664 14.6887 12.2664L14.6888 12.2656Z\" fill=\"black\"><\/path><\/g><defs><clipPath id=\"clip0_2429_1482\"><rect width=\"16\" height=\"16\" fill=\"white\" transform=\"translate(16 16) rotate(-180)\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I hang my kilim on the wall?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1997\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1997\"><p>Yes &#8211; absolutely! Many of our customers use their kilims not only on the floor but also as wall hanging &#8211; and we love that.<\/p><p>The easiest way to mount a kilim is with small nails. Gently guide the nail through the wool so that no fibres are damaged and fix it into the wall. Repeat this at all four corners to keep the kilim neatly stretched.<\/p><p>For larger or heavier kilims, it\u2019s helpful to add an extra nail at the midpoints of the side edges. This keeps the piece evenly tensioned and ensures it lies flat against the wall.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1998\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1998\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M1.31125 3.73439C1.07624 3.73439 0.837505 3.82564 0.658753 4.00439C0.301249 4.3619 0.301249 4.95252 0.658753 5.30939L7.34371 11.9943C7.51621 12.1668 7.75997 12.2643 7.99621 12.2643C8.23058 12.2643 8.46371 12.1793 8.64871 11.9943L15.325 5.31803C15.6988 4.96615 15.7038 4.36115 15.3463 4.00428C14.9888 3.64678 14.3981 3.64678 14.0413 4.00428L8.0088 10.0486L1.96384 4.00364C1.78509 3.82489 1.54634 3.73364 1.31135 3.73364L1.31125 3.73439Z\" fill=\"black\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><g clip-path=\"url(#clip0_2429_1482)\"><path d=\"M14.6888 12.2656C14.9238 12.2656 15.1625 12.1744 15.3412 11.9956C15.6988 11.6381 15.6988 11.0475 15.3412 10.6906L8.65629 4.00565C8.48379 3.83316 8.24003 3.73565 8.00379 3.73565C7.76942 3.73565 7.53629 3.82065 7.3513 4.00565L0.674975 10.682C0.301231 11.0338 0.296222 11.6389 0.653725 11.9957C1.01123 12.3532 1.60185 12.3532 1.95872 11.9957L7.9912 5.9514L14.0362 11.9964C14.2149 12.1751 14.4537 12.2664 14.6887 12.2664L14.6888 12.2656Z\" fill=\"black\"><\/path><\/g><defs><clipPath id=\"clip0_2429_1482\"><rect width=\"16\" height=\"16\" fill=\"white\" transform=\"translate(16 16) rotate(-180)\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I care for my kilim? <\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1998\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1998\"><p>Sheep&#8217;s wool is easy to care for and stain resistant due to its surface structure. The natural fat content of sheep&#8217;s wool surrounds the fibres. The kilim should be vacuumed regularly with the correct attachment (without a brush). The kilim should be vacuumed regularly with the correct attachment (without a brush). It is better to vacuum more often, but at half power. If cleaning is necessary, we recommend carpet cleaning or hand washing (max. 30 degrees) with a wool re-greasing detergent. Stain removal: Immediately dab the affected area with warm running water, never rub. Use a sponge and some liquid soft soap.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1999\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1999\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M1.31125 3.73439C1.07624 3.73439 0.837505 3.82564 0.658753 4.00439C0.301249 4.3619 0.301249 4.95252 0.658753 5.30939L7.34371 11.9943C7.51621 12.1668 7.75997 12.2643 7.99621 12.2643C8.23058 12.2643 8.46371 12.1793 8.64871 11.9943L15.325 5.31803C15.6988 4.96615 15.7038 4.36115 15.3463 4.00428C14.9888 3.64678 14.3981 3.64678 14.0413 4.00428L8.0088 10.0486L1.96384 4.00364C1.78509 3.82489 1.54634 3.73364 1.31135 3.73364L1.31125 3.73439Z\" fill=\"black\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><g clip-path=\"url(#clip0_2429_1482)\"><path d=\"M14.6888 12.2656C14.9238 12.2656 15.1625 12.1744 15.3412 11.9956C15.6988 11.6381 15.6988 11.0475 15.3412 10.6906L8.65629 4.00565C8.48379 3.83316 8.24003 3.73565 8.00379 3.73565C7.76942 3.73565 7.53629 3.82065 7.3513 4.00565L0.674975 10.682C0.301231 11.0338 0.296222 11.6389 0.653725 11.9957C1.01123 12.3532 1.60185 12.3532 1.95872 11.9957L7.9912 5.9514L14.0362 11.9964C14.2149 12.1751 14.4537 12.2664 14.6887 12.2664L14.6888 12.2656Z\" fill=\"black\"><\/path><\/g><defs><clipPath id=\"clip0_2429_1482\"><rect width=\"16\" height=\"16\" fill=\"white\" transform=\"translate(16 16) rotate(-180)\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What payment methods do you accept? <\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1999\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1999\"><p>You can pay with common payment methods such as credit card, debit card, Klarna, PayPal &amp; Apple Pay.<\/p><p>More information about our general <span style=\"text-decoration: underline;\"><a href=\"https:\/\/nilo-kilim.com\/en\/terms-and-conditions\/\">terms and conditions<\/a><\/span>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-19910\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-19910\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M1.31125 3.73439C1.07624 3.73439 0.837505 3.82564 0.658753 4.00439C0.301249 4.3619 0.301249 4.95252 0.658753 5.30939L7.34371 11.9943C7.51621 12.1668 7.75997 12.2643 7.99621 12.2643C8.23058 12.2643 8.46371 12.1793 8.64871 11.9943L15.325 5.31803C15.6988 4.96615 15.7038 4.36115 15.3463 4.00428C14.9888 3.64678 14.3981 3.64678 14.0413 4.00428L8.0088 10.0486L1.96384 4.00364C1.78509 3.82489 1.54634 3.73364 1.31135 3.73364L1.31125 3.73439Z\" fill=\"black\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><g clip-path=\"url(#clip0_2429_1482)\"><path d=\"M14.6888 12.2656C14.9238 12.2656 15.1625 12.1744 15.3412 11.9956C15.6988 11.6381 15.6988 11.0475 15.3412 10.6906L8.65629 4.00565C8.48379 3.83316 8.24003 3.73565 8.00379 3.73565C7.76942 3.73565 7.53629 3.82065 7.3513 4.00565L0.674975 10.682C0.301231 11.0338 0.296222 11.6389 0.653725 11.9957C1.01123 12.3532 1.60185 12.3532 1.95872 11.9957L7.9912 5.9514L14.0362 11.9964C14.2149 12.1751 14.4537 12.2664 14.6887 12.2664L14.6888 12.2656Z\" fill=\"black\"><\/path><\/g><defs><clipPath id=\"clip0_2429_1482\"><rect width=\"16\" height=\"16\" fill=\"white\" transform=\"translate(16 16) rotate(-180)\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I pay for my kilim in instalments?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-19910\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-19910\"><p>Yes, we offer payment by installments via Klarna. In the checkout, you can simply select &#8220;Pay with Klarna&#8221; and choose the payment option that suits you best. This way, you can secure your dream Kilim immediately &#8211; without any financial hurdles.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-19911\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-19911\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M1.31125 3.73439C1.07624 3.73439 0.837505 3.82564 0.658753 4.00439C0.301249 4.3619 0.301249 4.95252 0.658753 5.30939L7.34371 11.9943C7.51621 12.1668 7.75997 12.2643 7.99621 12.2643C8.23058 12.2643 8.46371 12.1793 8.64871 11.9943L15.325 5.31803C15.6988 4.96615 15.7038 4.36115 15.3463 4.00428C14.9888 3.64678 14.3981 3.64678 14.0413 4.00428L8.0088 10.0486L1.96384 4.00364C1.78509 3.82489 1.54634 3.73364 1.31135 3.73364L1.31125 3.73439Z\" fill=\"black\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><g clip-path=\"url(#clip0_2429_1482)\"><path d=\"M14.6888 12.2656C14.9238 12.2656 15.1625 12.1744 15.3412 11.9956C15.6988 11.6381 15.6988 11.0475 15.3412 10.6906L8.65629 4.00565C8.48379 3.83316 8.24003 3.73565 8.00379 3.73565C7.76942 3.73565 7.53629 3.82065 7.3513 4.00565L0.674975 10.682C0.301231 11.0338 0.296222 11.6389 0.653725 11.9957C1.01123 12.3532 1.60185 12.3532 1.95872 11.9957L7.9912 5.9514L14.0362 11.9964C14.2149 12.1751 14.4537 12.2664 14.6887 12.2664L14.6888 12.2656Z\" fill=\"black\"><\/path><\/g><defs><clipPath id=\"clip0_2429_1482\"><rect width=\"16\" height=\"16\" fill=\"white\" transform=\"translate(16 16) rotate(-180)\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What does delivery cost? Where do you deliver? <\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-19911\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-19911\"><p>Deliveries within the EU, to Great Britain, Norway and Switzerland are free of shipping costs. We charge a flat rate of \u20ac29.90 for deliveries to the USA.<\/p><p>We currently only ship to the countries listed above. Would you like to ship to another country? Just send us an e-mail to <a href=\"mailto:hello@nilo-kilim.com\"><span style=\"text-decoration: underline;\">hello@nilo-kilim.com<\/span><\/a> or use the contact form and we will be happy to check an individual solution.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-19912\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-19912\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M1.31125 3.73439C1.07624 3.73439 0.837505 3.82564 0.658753 4.00439C0.301249 4.3619 0.301249 4.95252 0.658753 5.30939L7.34371 11.9943C7.51621 12.1668 7.75997 12.2643 7.99621 12.2643C8.23058 12.2643 8.46371 12.1793 8.64871 11.9943L15.325 5.31803C15.6988 4.96615 15.7038 4.36115 15.3463 4.00428C14.9888 3.64678 14.3981 3.64678 14.0413 4.00428L8.0088 10.0486L1.96384 4.00364C1.78509 3.82489 1.54634 3.73364 1.31135 3.73364L1.31125 3.73439Z\" fill=\"black\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><g clip-path=\"url(#clip0_2429_1482)\"><path d=\"M14.6888 12.2656C14.9238 12.2656 15.1625 12.1744 15.3412 11.9956C15.6988 11.6381 15.6988 11.0475 15.3412 10.6906L8.65629 4.00565C8.48379 3.83316 8.24003 3.73565 8.00379 3.73565C7.76942 3.73565 7.53629 3.82065 7.3513 4.00565L0.674975 10.682C0.301231 11.0338 0.296222 11.6389 0.653725 11.9957C1.01123 12.3532 1.60185 12.3532 1.95872 11.9957L7.9912 5.9514L14.0362 11.9964C14.2149 12.1751 14.4537 12.2664 14.6887 12.2664L14.6888 12.2656Z\" fill=\"black\"><\/path><\/g><defs><clipPath id=\"clip0_2429_1482\"><rect width=\"16\" height=\"16\" fill=\"white\" transform=\"translate(16 16) rotate(-180)\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I pick up my kilim myself? <\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-19912\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-19912\"><p>You can pick up your Kilim in Vienna 1070, Austria. Just send us an e-mail at <a href=\"mailto:hello@nilo-kilim.com\"><span style=\"text-decoration: underline;\">hello@nilo-kilim.com<\/span><\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-19913\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-19913\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M1.31125 3.73439C1.07624 3.73439 0.837505 3.82564 0.658753 4.00439C0.301249 4.3619 0.301249 4.95252 0.658753 5.30939L7.34371 11.9943C7.51621 12.1668 7.75997 12.2643 7.99621 12.2643C8.23058 12.2643 8.46371 12.1793 8.64871 11.9943L15.325 5.31803C15.6988 4.96615 15.7038 4.36115 15.3463 4.00428C14.9888 3.64678 14.3981 3.64678 14.0413 4.00428L8.0088 10.0486L1.96384 4.00364C1.78509 3.82489 1.54634 3.73364 1.31135 3.73364L1.31125 3.73439Z\" fill=\"black\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><g clip-path=\"url(#clip0_2429_1482)\"><path d=\"M14.6888 12.2656C14.9238 12.2656 15.1625 12.1744 15.3412 11.9956C15.6988 11.6381 15.6988 11.0475 15.3412 10.6906L8.65629 4.00565C8.48379 3.83316 8.24003 3.73565 8.00379 3.73565C7.76942 3.73565 7.53629 3.82065 7.3513 4.00565L0.674975 10.682C0.301231 11.0338 0.296222 11.6389 0.653725 11.9957C1.01123 12.3532 1.60185 12.3532 1.95872 11.9957L7.9912 5.9514L14.0362 11.9964C14.2149 12.1751 14.4537 12.2664 14.6887 12.2664L14.6888 12.2656Z\" fill=\"black\"><\/path><\/g><defs><clipPath id=\"clip0_2429_1482\"><rect width=\"16\" height=\"16\" fill=\"white\" transform=\"translate(16 16) rotate(-180)\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">I would like to collaborate with you. Who should I contact?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-19913\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-19913\"><p>We are open to any kind of cooperation! Write us at: <a href=\"mailto:hello@nilo-kilim.com\"><span style=\"text-decoration: underline;\">hello@nilo-kilim.com<\/span><\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Is there a showroom?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes! We have a small studio in Vienna, located at Burggasse 88, 7th district. There are no<br \\\/>fixed opening hours, but you can easily book an appointment \\u2013 whether you\\u2019d like to see<br \\\/>the kilims in person, get some advice, or create a custom piece in your preferred size and<br \\\/>colours. \\u00a0<\\\/p><p>No pressure, no commitments \\u2013 just drop by and get inspired.<\\\/p><p>Here\\u2019s where you can book a visit: <span style=\\\"text-decoration: underline;\\\"><a href=\\\"https:\\\/\\\/calendly.com\\\/hello-nilo-kilim\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Book an appointment<\\\/a><\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How is a kilim made?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The kilim is a sturdy, flat-woven rug made of wool and cotton. Our kilims are produced on wooden looms using the slit weaving technique, in which dyed sheep&#8217;s wool is woven into a cotton base fabric.<\\\/p><p>The handwork is always visible. The kilim is not a uniform machine-made product, it does not have perfect straight lines and angles. The imperfections and irregularities of this woven carpet, the &#8220;beauty of the imperfect&#8221;, are proof of its authenticity.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Are your kilims ethically made?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Our kilims are handwoven under respectful and fair conditions in Egypt. We work directly<br \\\/>with small, family-run weaving workshops in the Nile Delta and place great importance<br \\\/>on fair pay and supportive working relationships.<\\\/p><p>Personal contact with our weavers is important to us &#8211; many of them have been with us since the very beginning of Nilo Kilim. The designs are created through mutual exchange and build on the knowledge and experience of everyone involved. \\u00a0<\\\/p><p>It is important to us that not only our customers are satisfied with our kilims, but also the people who make them with great skill and care. Because only under fair conditions can a product be created that is convincing in terms of quality and character.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I return or exchange my kilim?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We offer a full refund for undamaged goods within 14 days, you only have to pay for the return postage.<\\\/p><p><span style=\\\"text-decoration: underline;\\\"><strong>Important:<\\\/strong><\\\/span> Please inform us in advance by email about your return so that we are aware of it and can allocate the return shipment.<\\\/p><p>You have two options for returning your order:<\\\/p><p><span style=\\\"text-decoration: underline;\\\"><strong>By post:<\\\/strong><\\\/span><br \\\/>Please return the kilim to the following address:<\\\/p><p>Nilo Design e.U.<br \\\/>Burggasse 88\\\/2+3, 1070 Vienna<br \\\/>Austria<\\\/p><p>Please be sure to provide us with the tracking number after shipping so that we can track the return.<\\\/p><p><span style=\\\"text-decoration: underline;\\\"><strong>In person at the studio:<\\\/strong><\\\/span><br \\\/>Alternatively, you are welcome to bring the kilim directly to our studio in Vienna. Just let us know in advance.<\\\/p><p>Once we have received your undamaged return and inspected the goods, we will arrange for a refund to be made to the account used for the original purchase.<\\\/p><p>You can find more information in our <span style=\\\"text-decoration: underline;\\\"><a href=\\\"https:\\\/\\\/nilo-kilim.com\\\/en\\\/terms-and-conditions\\\/\\\">terms and conditions<\\\/a><\\\/span>.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do you make custom kilims?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Do you have your own ideas about what your dream carpet should look like? No problem, we offer you two options:<\\\/p><p>Use our <span style=\\\"text-decoration: underline;\\\"><a href=\\\"https:\\\/\\\/konfigurator.nilo-kilim.com\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">online configurator &#8220;Kilimat&#8221;<\\\/a><\\\/span> and adapt one of our design templates to your ideas in just a few steps. Select your desired design, one of our standard formats and adjust the colours to your taste. Once you have completed your order, our weavers in Egypt can begin weaving your unique kilim by hand. If your design is not available in the configurator or you need a special size, please contact us &#8211; we will be happy to help.<\\\/p><p>We also offer a design service. We can work with you to design and produce a unique piece in a variety of sizes, formats and colours. The delivery time is about 6 to 8 weeks.<\\\/p><p>Please note: Custom rugs are excluded from exchanges and returns.<\\\/p><p>Almost anything is possible with us, so just write to us with your ideas and wishes and we will be happy to help.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Need help choosing the right kilim?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, we are happy to advise you! If you are unsure about which design, which colors or which size suits your room, we can help you &#8211; just write to us or drop by.<\\\/p><p>You can also test all kilims marked as &#8220;new&#8221; in the online store directly in your home using augmented reality (AR): simply click on the link below the product photos and view the rug in 3D in your room using your cell phone camera.<\\\/p><p>If you&#8217;re in Vienna, feel free to visit the studio! You can see the kilims in person and even<br \\\/>take one home. And if it doesn&#8217;t quite fit, no worries \\u2013 you have 14 days to return it.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I hang my kilim on the wall?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes &#8211; absolutely! Many of our customers use their kilims not only on the floor but also as wall hanging &#8211; and we love that.<\\\/p><p>The easiest way to mount a kilim is with small nails. Gently guide the nail through the wool so that no fibres are damaged and fix it into the wall. Repeat this at all four corners to keep the kilim neatly stretched.<\\\/p><p>For larger or heavier kilims, it\\u2019s helpful to add an extra nail at the midpoints of the side edges. This keeps the piece evenly tensioned and ensures it lies flat against the wall.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I care for my kilim?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Sheep&#8217;s wool is easy to care for and stain resistant due to its surface structure. The natural fat content of sheep&#8217;s wool surrounds the fibres. The kilim should be vacuumed regularly with the correct attachment (without a brush). The kilim should be vacuumed regularly with the correct attachment (without a brush). It is better to vacuum more often, but at half power. If cleaning is necessary, we recommend carpet cleaning or hand washing (max. 30 degrees) with a wool re-greasing detergent. Stain removal: Immediately dab the affected area with warm running water, never rub. Use a sponge and some liquid soft soap.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What payment methods do you accept?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can pay with common payment methods such as credit card, debit card, Klarna, PayPal &amp; Apple Pay.<\\\/p><p>More information about our general <span style=\\\"text-decoration: underline;\\\"><a href=\\\"https:\\\/\\\/nilo-kilim.com\\\/en\\\/terms-and-conditions\\\/\\\">terms and conditions<\\\/a><\\\/span>.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I pay for my kilim in instalments?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, we offer payment by installments via Klarna. In the checkout, you can simply select &#8220;Pay with Klarna&#8221; and choose the payment option that suits you best. This way, you can secure your dream Kilim immediately &#8211; without any financial hurdles.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What does delivery cost? Where do you deliver?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Deliveries within the EU, to Great Britain, Norway and Switzerland are free of shipping costs. We charge a flat rate of \\u20ac29.90 for deliveries to the USA.<\\\/p><p>We currently only ship to the countries listed above. Would you like to ship to another country? Just send us an e-mail to <a href=\\\"mailto:hello@nilo-kilim.com\\\"><span style=\\\"text-decoration: underline;\\\">hello@nilo-kilim.com<\\\/span><\\\/a> or use the contact form and we will be happy to check an individual solution.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I pick up my kilim myself?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can pick up your Kilim in Vienna 1070, Austria. Just send us an e-mail at <a href=\\\"mailto:hello@nilo-kilim.com\\\"><span style=\\\"text-decoration: underline;\\\">hello@nilo-kilim.com<\\\/span><\\\/a>.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"I would like to collaborate with you. Who should I contact?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We are open to any kind of cooperation! Write us at: <a href=\\\"mailto:hello@nilo-kilim.com\\\"><span style=\\\"text-decoration: underline;\\\">hello@nilo-kilim.com<\\\/span><\\\/a>.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b54ad5a\" data-id=\"b54ad5a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a73a47e elementor-invisible elementor-widget elementor-widget-image\" data-id=\"7a73a47e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/nilo-kilim.com\/wp-content\/uploads\/2023\/05\/cropped-fav.png\" class=\"attachment-full size-full wp-image-4010\" alt=\"\" srcset=\"https:\/\/nilo-kilim.com\/wp-content\/uploads\/2023\/05\/cropped-fav.png 512w, https:\/\/nilo-kilim.com\/wp-content\/uploads\/2023\/05\/cropped-fav-300x300.png 300w, https:\/\/nilo-kilim.com\/wp-content\/uploads\/2023\/05\/cropped-fav-150x150.png 150w, https:\/\/nilo-kilim.com\/wp-content\/uploads\/2023\/05\/cropped-fav-270x270.png 270w, https:\/\/nilo-kilim.com\/wp-content\/uploads\/2023\/05\/cropped-fav-192x192.png 192w, https:\/\/nilo-kilim.com\/wp-content\/uploads\/2023\/05\/cropped-fav-180x180.png 180w, https:\/\/nilo-kilim.com\/wp-content\/uploads\/2023\/05\/cropped-fav-32x32.png 32w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5011c59f elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"5011c59f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2069d3a8\" data-id=\"2069d3a8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-69900aec elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"69900aec\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-70c05d85\" data-id=\"70c05d85\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33867011 elementor-widget elementor-widget-heading\" data-id=\"33867011\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Do you have any questions?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e17a9d4 elementor-widget elementor-widget-text-editor\" data-id=\"7e17a9d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSend us a message and we will take care of your request!\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-36cfd85c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"36cfd85c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-40b74c7e\" data-id=\"40b74c7e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-67fad0d9 elementor-button-align-start elementor-mobile-button-align-start elementor-widget elementor-widget-form\" data-id=\"67fad0d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;button_width_mobile&quot;:&quot;50&quot;,&quot;step_type&quot;:&quot;none&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Contact\" aria-label=\"Contact\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"4266\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"67fad0d9\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"nilo kilim\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tE-mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Your e-mail address\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-nachricht elementor-col-100 elementor-sm-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-nachricht\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[nachricht]\" id=\"form-field-nachricht\" rows=\"4\" placeholder=\"Tell us what you want to know ...\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-checkbox elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-checkbox\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tPrivacy policy\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[checkbox]\" id=\"form-field-checkbox\" class=\"elementor-field elementor-size-md  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-checkbox\">I accept the <a href=\"https:\/\/nilo-kilim.com\/en\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\"><u>Privacy Policy<\/u><\/a>.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons elementor-sm-50\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions nilo kilim You can find here the frequently asked questions about our products. If you can&#8217;t find an answer to your question, drop us a line! Is there a showroom? Yes! We have a small studio in Vienna, located at Burggasse 88, 7th district. There are nofixed opening hours, but you can [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4266","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | nilo kilim<\/title>\n<meta name=\"description\" content=\"You can find here the frequently asked questions about our products. If you can&#039;t find an answer to your question, drop us a line!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nilo-kilim.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | nilo kilim\" \/>\n<meta property=\"og:description\" content=\"You can find here the frequently asked questions about our products. 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