Yes! We have a small studio in Vienna, located at Burggasse 88, 7th district. There are no fixed opening hours, but you can easily book an appointment – whether you’d like to see the kilims in person, get some advice, or create a custom piece in your preferred size and colours.
No pressure, no commitments – just drop by and get inspired.
Here’s where you can book a visit: Book an appointment
Our kilims are handwoven under respectful and fair conditions in Egypt. We work directly with small, family-run weaving workshops in the Nile Delta and place great importance on fair pay and supportive working relationships.
Personal contact with our weavers is important to us – many of them have been with us since the very beginning of Nilo Kilim. The designs are created through mutual exchange and build on the knowledge and experience of everyone involved.
It is important to us that not only our customers are satisfied with our kilims, but also the people who make them with great skill and care. Because only under fair conditions can a product be created that is convincing in terms of quality and character.
Yes, we are happy to advise you! If you are unsure about which design, which colors or which size suits your room, we can help you – just write to us or drop by.
You can also test all kilims marked as “new” in the online store directly in your home using augmented reality (AR): simply click on the link below the product photos and view the rug in 3D in your room using your cell phone camera.
If you’re in Vienna, feel free to visit the studio! You can see the kilims in person and even take one home. And if it doesn’t quite fit, no worries – you have 14 days to return it.
The kilim is a sturdy, flat-woven rug made of wool and cotton. Our kilims are produced on wooden looms using the slit weaving technique, in which dyed sheep’s wool is woven into a cotton base fabric.
The handwork is always visible. The kilim is not a uniform machine-made product, it does not have perfect straight lines and angles. The imperfections and irregularities of this woven carpet, the “beauty of the imperfect”, are proof of its authenticity.
Sheep’s wool is easy to care for and stain resistant due to its surface structure. The natural fat content of sheep’s wool surrounds the fibres. The kilim should be vacuumed regularly with the correct attachment (without a brush). The kilim should be vacuumed regularly with the correct attachment (without a brush). It is better to vacuum more often, but at half power. If cleaning is necessary, we recommend carpet cleaning or hand washing (max. 30 degrees) with a wool re-greasing detergent. Stain removal: Immediately dab the affected area with warm running water, never rub. Use a sponge and some liquid soft soap.
You can pay with common payment methods such as credit card, debit card, Klarna, PayPal & Apple Pay.
More information about our general terms and conditions.
Yes, we offer payment by installments via Klarna. In the checkout, you can simply select “Pay with Klarna” and choose the payment option that suits you best. This way, you can secure your dream Kilim immediately – without any financial hurdles.
Deliveries within the EU, to Great Britain, Norway and Switzerland are free of shipping costs. We charge a flat rate of €29.90 for deliveries to the USA.
We currently only ship to the countries listed above. Would you like to ship to another country? Just send us an e-mail to hello@nilo-kilim.com or use the contact form and we will be happy to check an individual solution.
We offer a full refund for undamaged goods within 14 days, you only have to pay for the return postage. Upon receipt of your undamaged return, and after we have inspected the goods, we will issue a refund to the account used to purchase the original order.
More information about our general terms and conditions.
You can pick up your Kilim in Vienna 1070, Austria. Just send us an e-mail at hello@nilo-kilim.com.
Do you have your own ideas about what your dream carpet should look like? No problem, we offer you two options:
Use our online configurator “Kilimat” and adapt one of our design templates to your ideas in just a few steps. Select your desired design, one of our standard formats and adjust the colours to your taste. Once you have completed your order, our weavers in Egypt can begin weaving your unique kilim by hand. If your design is not available in the configurator or you need a special size, please contact us – we will be happy to help.
We also offer a design service. We can work with you to design and produce a unique piece in a variety of sizes, formats and colours. The delivery time is about 6 to 8 weeks.
Almost anything is possible with us, so just write to us with your ideas and wishes and we will be happy to help.
We are open to any kind of cooperation! Write us at: hello@nilo-kilim.com.
Book your appointment and explore the kilim collection.
Burggasse 88, 1070 Vienna, Austria.
